Terms and Conditions

Last updated: December 4, 2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://squarehero.store website (the "Service") operated by Squarehero Limited ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Digital Products

All products offered through SquareHero are digital products, specifically Squarespace templates and plugins. By purchasing our products, you acknowledge that:

  • Products are digital items that will be delivered electronically.

  • No physical items will be shipped.

  • Products are compatible only with Squarespace platforms.

  • Compatibility is limited to the Squarespace versions specified in each product's description.

  • Technical requirements for using our products are as specified in each product's description.

Licensing Terms

When you purchase a product from SquareHero, the licensing terms depend on the type of product and license purchased.

Template License

  • All templates are sold under a single-site license only.

  • Each template purchase grants you a non-exclusive license to use the template on one (1) single Squarespace website.

  • The license is tied to a single domain/website.

  • You may modify the template for your own use, but may not distribute modified versions.

  • You may not duplicate or clone a Squarespace site using our template without purchasing an additional license.

Plugin Licenses

Single-site Plugin License

  • Allows use of the plugin on one (1) single Squarespace website.

  • The license is tied to a single domain/website.

Multi-site Plugin License

  • Allows use of the plugin on unlimited websites that you create or manage.

  • You may not share or redistribute the plugin to others.

  • The multi-site licence is suitable for freelancers, agencies, and businesses managing multiple sites.

License Transfer and Business Succession

  • Licenses may transfer with website ownership in cases such as:

    • Sale or transfer of the business

    • Sale or transfer of the website

    • Merger or acquisition

    • Change in website ownership as part of a legitimate transaction

  • All new owners must comply with these Terms and Conditions

Product Updates

We may release updates, bug fixes, or new versions of our products. The terms regarding updates are:

  • Product updates may be required to maintain compatibility with Squarespace platform updates. We automatically push out updates to our hosted code to address bugs and ensure continued compatibility, making this process seamless for you.

  • We reserve the right to discontinue updates or support for any product.

  • We are not obligated to provide updates indefinitely.

Delivery and Access

Upon successful purchase:

  • You will receive immediate access to download your purchased products.

  • Access will be provided via email.

  • You are responsible for maintaining the confidentiality of your download links.

  • We recommend downloading and backing up your purchased products promptly.

Template Delivery and Installation

Template Delivery Process

  • Templates are delivered via Squarespace's template invitation system.

  • You will receive an email invitation to create your new Squarespace website pre-loaded with the template you purchased.

  • Delivery typically occurs within 48 hours of purchase.

  • Delivery times may be extended during weekends and holidays.

  • Template invitations must be accepted within 6 months of purchase.

Trial Period and Site Management

  • Templates are initially delivered on Squarespace's free trial.

  • You are responsible for:

    • Managing your trial period.

    • Upgrading to a paid Squarespace plan before trial expiration.

    • Maintaining your website and content.

  • If you haven't contacted us for help before your trial expires and Squarespace deletes the site, a new template purchase will be required.

  • We cannot recover or restore sites deleted due to trial expiration or any other reason.

Content and Customization

Demo Content

  • All images, text, and other content in template demos are for demonstration purposes only.

  • Demo images are not included with template purchase and must be replaced with your own content.

  • We do not grant any rights to use demo images in your final website.

  • You are responsible for ensuring you have proper rights/licenses for all content you use.

  • We are not liable for any copyright issues arising from improper use of demo content.

Template Modifications

  • Once a template is delivered to your account, you are responsible for all modifications.

  • While we cannot reverse any changes you make to the template after delivery, we do provide saved sections and page backups that you can use to restore original versions yourself.

  • Support does not cover custom modifications or design changes.

  • Template redelivery requires a new purchase if you need to start over.

Portfolio Rights

By purchasing and using our templates, you agree that:

  • We may include your completed website in our portfolio or template showcase.

  • We may use screenshots or links to your site for promotional purposes.

  • We may feature your site on our social media or marketing materials.

  • You may opt-out of this by contacting us in writing.

Technical Support

Product support is provided under the following terms:

  • Support is limited to installation and bug-related issues.

  • Custom modifications or user customizations are not covered under standard support.

  • Support is provided via our designated support channels only.

  • Response times are not guaranteed.

Usage Restrictions

For all products, you may not:

  • Use templates or plugins on more websites than your license allows.

  • Resell, redistribute, or repackage our products as standalone items.

  • Share plugin access with others outside your licensed usage.

  • Claim ownership or authorship of our products.

  • Reverse engineer, decompile, or disassemble our products.

  • Remove any copyright or proprietary notices from our products.

  • Use our products in any way that violates applicable laws or regulations.

  • Include our products in a service that competes with SquareHero.

  • Duplicate or clone a Squarespace site using our template without purchasing an additional license.

Usage Tracking and Compliance

Our products include code that monitors usage and verifies license compliance. Specifically:

  • Our templates and plugins include tracking code that identifies the domains where they are installed.

  • This tracking is used to verify legitimate usage and prevent unauthorized duplication.

  • If unauthorized usage is detected, we reserve the right to:

    • Contact the website owner regarding the unauthorized use.

    • Request purchase of an appropriate license.

    • Request removal of our products from unauthorized installations.

    • Take appropriate legal action if necessary.

Intellectual Property

All products, including templates, plugins, code, designs, and associated materials, are the intellectual property of Squarehero Limited. Our products are protected by copyright, trademark, and other intellectual property laws. By purchasing our products, you acknowledge and agree that:

  • All intellectual property rights remain with Squarehero Limited.

  • You are purchasing a license to use the product, not the intellectual property rights.

  • The product's code, design, and functionality remain our property.

  • Your content added to our templates remains your property.

Limitation of Liability

In no event shall Squarehero Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;

  • Any conduct or content of any third party on the Service;

  • Any content obtained from the Service; and

  • Unauthorized access, use or alteration of your transmissions or content.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us: